Contract was cancelled in September- Account nr NM009615-6

<p>I had a 2 Gb data contract with Vodacom for R109 pm. I cancelled this in Sept 2016 which never happened. I phone them in Feb 2017 to ask them to do it again as the R109 is still going of my bank account. The lady changed it to a prepaid account which I did not ask her to to. I was cut of before we finished our conversation.</p> <p>I phoned about 8 times without any luck. trying to sort out the mess. They are just transferring you all the time.</p> <p>Eventually someone phoned me back and assured me that they will only take the R109 on the 2/3/2017 as the monies is paid in arrears.</p> <p> </p> <p>The on the *** they took R341.94 for usage ( have now idea what that is for). it seems that they are charging me for some of the data used in Feb which is not correct. It was supposed to be R109.</p> <p> </p> <p>I still had a lot of data available but because the lady changed it to a prepaid they are charging me now for the usage which is not right.</p> <p> </p> <p>I dont want to phone them again, because the one says you must speak to accounts and accounts says they cant help me because it is now a pre paid account.</p> <p> </p> <p>The support team cant assist me and I feel that they are *****ing my money since Oct last year.</p> <p> </p> <p>I am very frustrated. Please contact me on ********** 120</p>