1 reviews | Active since Jan 2011
Contract Upgrade without customer consent
So I receive an sms today "Dear Katlego Bogosi, your upgrade order 1- ********** ********** for your Vodacom number ********** 1898 has been completed" now I immediately panic think ****/*****, only to find out that Vodacom has decided on their own to renew my contract without my consent now this just beyond ***** but an abuse of power at that, can someone from Vodacom please explain to me why this is happen?, when you are supposed to stop such things from happening you are now the once cause this things.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day Katlego
Thank you for taking the time to voice your concerns. Kindly note that this matter was addressed as per email confirmation received.
Regards
RO
Best regards,
Good Day Katlego
Thank you for taking the time to voice your concerns. Kindly note that this matter was addressed as per email confirmation received.
Regards
RO
Best regards,