KF
Karin F
1 reviews | Active since Apr 2021
26 May 2021, 15:35
Contract upgrade **** or confusion?
Vodacom eventually helped me to cancel/ not renew, one number on my contract account, only after posting on this site, but now the other number, which was not due at that time, cannot be upgraded until 2023, no new handset or agreement and I get no response from their customer care via email
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
27 May 2021, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 May 2021, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team