1 reviews | Active since Apr 2013
Contract Upgrade not activated
Did an online upgrade in September. Got confirmation that upgrade application was successful, was told that it will be effective from1 October 2018. Activation did not take place.... was told by online sales consultant today that they are not sure why.... seems that i will have to re-apply (confirm with voice recording for proof ) Still waiting for a consultant to call me. This is now the 2nd time in 3 months that i am having upgrade issues with Vodacom online. TERRIBLE service!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were contact and advised accordingly.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that you were contact and advised accordingly.
Regards
Consumer Website Team