FR
Francois R

1 reviews | Active since May 2016

10 Oct 2017, 18:14

Contract upgrade Mess

Did an upgrade on Monday now Vodacom is telling me it was not done and the contract is now R 300 more expensive and I’ve got the email that said the application was completed.

Not Happy

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2017, 07:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply12 Oct 2017, 07:27
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,