1 reviews | Active since Mar 2017
Contract upgrade
<p>I have upgrdated my contract in January 2017 and the contract included 10 GB of data for 24 months. In addtional to this, I was promised an extra 20 GB monthly for 24 months. The reason for this was that MTN was giving out 50 GB per months specials and Vodacom went for a similar thing. It is now March 2017 I have only recieved 10G in January 2017. I have contact custumer service, upgrade deparment and ths strore, all of them they are shifting the responsibility. I am powerless and my next step is go to the South African Consumer Commission. This is not on!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
