Contract upgrade

<p>On 24th Ocotober I rang to upgarde my contract. Numbelo answered and during the process had a technical difficulty and would ring back ,Never happened. So at 1.00pm I rang again and Cindy answered and processed the deal. or so I thought and delivery would be within a couple of days. After 3 days at home rang up to be told that no device had been entered by Cindy so no deal!!!! Spoke to Thobani and went throught the whole thing again and he said he would look into it and ring me back. Never happened. So after 20 years with Vodacom I have no idea if I will get a phone or when. I am very angry which no one at Vodacom could understand!!! </p>