SB
Sharleen B
1 reviews | Active since Aug 2020
18 Nov 2020, 15:58
Contract ********ly renewed
I have made changes on my account in June 2020 and I now see my one line has just been given a new date as if the contract was renewed I never see the free minutes etc on it and I want to know what happened here???? I NEVER authorised a renewal
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Vodacom's replyOfficial
19 Nov 2020, 07:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2020, 07:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team