iS
iqbal S
1 reviews | Active since Jan 2023
15 Jun 2024, 18:53
Contract uncapped home internet
I wrote a review a few days back and did a call from a vodacom agent. She told me she will send me a reference number via e.mail and get a technical team to asist which i am still waiting for i guess they are as slow as they network.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Jun 2024, 14:44 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jun 2024, 14:44
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jun 2024, 09:25Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.
The reference number is ***. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
The reference number is ***. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jun 2024, 09:25
Official
Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query.
The reference number is ***. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
The reference number is ***. We apologize for the inconvenience and appreciate your patience.
RegardsVodacom Consumer Website Team
Best regards,
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iqbal S's updateReviewer Update
17 Jun 2024, 13:17Thank you i appreciate your response and i am awaiting your feedback . Regards I.SHEIK
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iqbal S's update17 Jun 2024, 13:17
Reviewer Update
Thank you i appreciate your response and i am awaiting your feedback . Regards I.SHEIK