Contract *****ulently opened in my account

A Vodacom contract was *****ulently opened in my name and for months money has been debited from my bank account. I have been calling the 082135 number over and over and zero assistance. I was requested to send an email to their ***** department, zero response from the department.

It is frustrating to deal with new call centre agents where one has to repeat the ***** story and they still aren't able to assist, yet I keep getting debited every month. HORRIBLE EXPERIENCE!