1 reviews | Active since May 2024
Contract Trick into paying double.
Vodacom shame is not on, they didn't attend our case when we complained of paying for a second contract that we never took the one that they kept deducting money we called almost 5Times and they say we will escalate the matter and call after 2days but they never call, the second simcard contract was never activated and after Months we found out they gave us a new one in a pretext of renewing the older one. We reversed the Payment last month they kept calling us using a Robot🤦🏽♀️ no consultant whatsoever. And I think now they switched off the Network it's not working iSimcard while other prepaid vodacom networks are working.
In just one month they act fast and deactivate the sim. But they were not concerned of the payments they kept receiving all these years and yet the simcard is not used at all.
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we escalated your query to our sales team for assistance. Based on the feedback provided, our team made contact with you and arranged for the collection of the device. Kindly note that the collection may take 5 – 7 working days to be done. Our sales team will action the query, once they confirmed that the device is booked in at our warehouse.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our telephonic discussion, we escalated your query to our sales team for assistance. Based on the feedback provided, our team made contact with you and arranged for the collection of the device. Kindly note that the collection may take 5 – 7 working days to be done. Our sales team will action the query, once they confirmed that the device is booked in at our warehouse.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
