1 reviews | Active since May 2017
Contract Transfer
<p>I took over a contract from my mother about 3 months ago and ever since then i am not able to buy additional data once my data runs out (keeps on saying that an error has occurred or that i am not the account holder). I have been into Vodacom 3 times and have called them once and this has still not been resolved, all the while i am being charged out of bundle rates. Absolutely shocking, honestly how long could it take to fix this seemingly simple issue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
