Contract Transfer

<p>I have sumitted a request to transfer my contract from my sisters name to my name, this was done on the 23rd of August at the Tygervally Branch. The 30th of August I got a call to say that they haven't given me all of the forms to complete and I should fill out more forms and hand them in. I did as requested and all forms were submitted and I got a email to say that the transfer has been approved. Trying to sort out an issue this week and they are me all of my personal informatio and it turns out that the contract is still not on my name. I had to call the branch that I submitted my application too and they had to submit it again. Well 6 weeks in total and still no transfer. </p>