Contract transfer

<p>Everything was sent off for a contract transfer to my name in June. They said it would take 2 weeks at most for vodacom to get back to me if it was approved via sms. I followed up after a month and an excuse was given that the systems were giving troubles and they cannot tell me when they will be able to give me an answer. We are already in the middle of August and still no answer. Cellc on the otherhand could assit my boyfriend immediatly and he knew in less than 20min whilest in the shop if his contract was transferred or not. If this contract transfer is approved I will definitely not renew this contract. Very bad customer service. </p>