TL
Thinus L
1 reviews | Active since Dec 2015
08 Dec 2015, 08:41
Contract to Prepaid Lies!
I phoned on saturday to change my contract which has already expired to a prepaid number. The lady I spoke to was very helpful and kind telling me that it is effective immediately and that i can open a new contract with a different supplier immediately.<br> <br> Today I received an sms saying that my request to leave the vodacom network has been rejected. I phone your call centre again and this time I get told a completely different story! I have to wait until the end of the month before I can get my number on a new network! <br> <br> I am in the process of applying for a contract, all the paperwork has been handed in and the new company is trying to load me on their network!
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Replies (1)Vodacom's replyOfficial
08 Dec 2015, 09:12Hello TJ2456,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply08 Dec 2015, 09:12
Official
Hello TJ2456,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
