1 reviews | Active since Mar 2016
<p>I app**** for a new line through vodacom online store which got declined stating "Your Vodacom contract application was declined because you do not qualify for the contract deal which you app**** for."</p> <p>I am not sure what is the qualification criteria? Phone available on online store must be available to all the customer?</p> <p>I have tried contacting sales, customer care, upgrade etc and everybody is just pushing me to someone or the other. It seems nobody in Vodacom wants to help me do a DECLINE REVIEW.</p> <p>I am with vodacom for the last 4 years now with a good payment history, so I do not see a reason for getting declined.</p> <p>If Vodacom wants to treat their existing customer like this, then it time for me to port out to a different operator.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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