MM
Matlakala M
1 reviews | Active since Nov 2022
04 Nov 2022, 10:35
Contract that never ends
Vodacom is a *******. My contract ended 3-4years ago. I paid them everything. Every year they would come up with a story of some sort and I would have to pay yet another R200 or R300 & be told it's closed. I just checked my credit record and Vodacom has me owing them R382 again this year. This is the worst provider and they're ********.
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Replies (3)
Vodacom's replyOfficial
04 Nov 2022, 11:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Nov 2022, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Matlakala M's updateReviewer Update
15 Nov 2022, 16:12Vodacom, I'm still waiting on your response. I had a call from Mahalio who said according to their records I don't owe but their legal dept, will contact me so they clear my name at credit bureau. To-date nothing happened. This is impacting negatively on my credit record. Vodacom do the honourable thing.
MM
Matlakala M's update15 Nov 2022, 16:12
Reviewer Update
Vodacom, I'm still waiting on your response. I had a call from Mahalio who said according to their records I don't owe but their legal dept, will contact me so they clear my name at credit bureau. To-date nothing happened. This is impacting negatively on my credit record. Vodacom do the honourable thing.
MM
Matlakala M's updateReviewer Update
30 Nov 2022, 11:42Vodacom, on 09/11/2022 you said you will remove my name from ITC, with ref XN*** & to-date my name is still there with R322. How long before you remove my name, because I don't owe you nor have I ever defaulted with you. I will not keep quite about this until you remove my name. Do honorable thing and remove my name.
MM
Matlakala M's update30 Nov 2022, 11:42
Reviewer Update
Vodacom, on 09/11/2022 you said you will remove my name from ITC, with ref XN*** & to-date my name is still there with R322. How long before you remove my name, because I don't owe you nor have I ever defaulted with you. I will not keep quite about this until you remove my name. Do honorable thing and remove my name.