1 reviews | Active since Aug 2017

03 Aug 2017, 19:54

Contract that ended keeps debiting

<p>I'm tired of Vodacom, I go to the branch to ask to call ,they say no. All I wanted was to tell their people to stop debiting because the contract ended in May because I don't even have SIM card anymore. I call I ask for them to reverse those flipped 500 mb they say no it's impossible which is a lie , I'm tired of their **** and poor service. I want my money back for the past 2 months and if you dare debit this month I'm coming straight to head office . I think it's better to deal with the CEO because these stupid agents are selfish. </p>

0
Replies (3)
Vodacom
Vodacom's reply04 Aug 2017, 07:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply08 Aug 2017, 15:37
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

Best regards,

Vodacom
Vodacom's reply08 Aug 2017, 15:37
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

Best regards,