HB
Hennie B

1 reviews | Active since Feb 2017

14 Feb 2017, 11:31

Contract that does not exist

<p>I signed a 2 year contract on 30 Des 2016 and up till today 14 Feb 2017 it is till not operational... no connection, no airtime and no data...!</p> <p>I visited the outlet 7 times already but nobody seems to care....they are hiding in the back of the shop when they see me. Not even the Manager is willing to sort out the problem...!!</p> <p>Next option will be the Broadcasting Complaints Commission</p> <p>WORST Vodacom outlet in the country...!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Feb 2017, 12:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,