******* contract terms with Vodacom

Item: Vodacom
Rating: 1
Author: Richard H

I upgraded from a 22Gb Red VIP contract to a 50Gb sim only contract on the *th of September. I was charged pro rata for the new contract (70%) from the 9th, but lo and behold you need to give a month's notice for the old contract, so I was charged in full for September for the old contract. How nice for Vodacom. A complete *******.

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Replies (1)

Vodacom's replyOfficial

07 Oct 2025, 14:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply07 Oct 2025, 14:30

Official