LL
Lorna L
1 reviews | Active since Jun 2011
27 Apr 2024, 20:13
Contract Termination - still getting billed after giving notice.
My contract came to an end in March 2024, I've spoken to the Cancellation department TWICE, and I'm still being billed for 5GB data costs. What do I need to do to get a cancellation?? I dont have time to make multiple calls to have your guys do your work!
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Vodacom's replyOfficial
29 Apr 2024, 07:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Apr 2024, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team