JD
Joseph D
1 reviews | Active since Jan 2022
12 Jan 2022, 10:36
Contract Termination
Vodacom makes it very difficult to exist a contract. I fully paid my device and opted to end the contract via email, it has been over 12 months and I am still paying for Airtime Subs that I do not use as I have been out of the country for 2 years now. I have contacted them via email, whatsapp and sms with no response. This is ********* behaviour on their part. Extremely disappointed. Please end my contract vodacom. Please.
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Vodacom's replyOfficial
12 Jan 2022, 11:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jan 2022, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team