Contract term end, cancled but still continues

<p>Gooday very disappointed with Vodacom regards to Contract Cancelations.</p> <p>I Cancelled my Data Contract last year and the operator insured me that my last debit order will go off on the 07-01-2017, and that my data will run untill end of January 2017.</p> <p>They told me that on the 01-02-2017 that the contract would automatically migrate to Prepaid.</p> <p>This morning 01-02-2017 I received my data again.</p> <p>When I call Vodacom Cancelations department, the operator keeps on telling me that my nr has not migrated and is still on Contract.</p> <p> </p> <p>When it comes to following cancelation protocol from the user, I was following protocol.</p> <p> </p> <p>So I am not going to pay again for the data loaded today.</p> <p>Please assist </p> <p>Regards</p> <p>Andrei</p> <p> </p> <p> </p> <p> </p> <p> </p>