AS
Anthony S

1 reviews | Active since Aug 2013

19 Jul 2016, 09:16

contract taken **********ly

<p>A contract was taken out **********ly in my name and a debit order has been going off my account, i have been to the bank three times to reverse this debit order.</p> <p> </p> <p>After logging this with you guys and getting a reference S3-GYT1E-EKMBA, i was told that i would contacted regarding this which i now assume to obviously be a lie as no one has called me to give me any feedback. Everytime i call, someone leaves a note saying give feedback, but this is also lies i can only assume.</p> <p> </p> <p>Please contact me asap, because this is not on.</p>

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Replies (1)
Vodacom
Vodacom's reply19 Jul 2016, 10:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team