1 reviews | Active since Sept 2017
A call centre agent from vodacom called to offer me a contract and I thought about and eventually agreed to it, on the telephone conversation I was told I will be billed only a R100 but come debit order day R307 was deducted. I phone vodacom a couple of times but they gave me a ref number which is 1- ********** ********** . All I want is vodacom to take their phone back and unsubscribe me from the contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Rebotile,
Your query has been resolved.
Regards,
Cassandra
Best regards,
Dear Rebotile,
Your query has been resolved.
Regards,
Cassandra
Best regards,
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