1 reviews | Active since Apr 2018
Contract still not cancelled after numerous attempts!!!!!!
After numerous calls, over a period of a few months our contract with VODACOM for our business WIFI is still not cancelled.
We have been sent from pillar to post and have been promised that this was cancelled since our first attempt in July 2017 - yet we still get debited month in and month out. This is ridiculous!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Please note that your request to cancel *** is with our Cancellations Division who will make further contact with you.
Thank you for your patience.
Regards
Kim
Good day
Please note that your request to cancel *** is with our Cancellations Division who will make further contact with you.
Thank you for your patience.
Regards
Kim