kL
kevin L
1 reviews | Active since Feb 2015
27 Sept 2021, 18:33
Contract still not cancelled
last week Thursday 23.09.2021, I requested for my contracted to be cancelled however this has apparently still not been done.
Please process this cancellation urgently.
Reference number: ***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Sept 2021, 06:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Sept 2021, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
kL
kevin L's updateReviewer Update
03 Nov 2021, 10:46the contract has indeed now been cancelled. thank you for the help
kL
kevin L's update03 Nov 2021, 10:46
Reviewer Update
the contract has indeed now been cancelled. thank you for the help