Contract still not activated after 3 days

I attended at the Vodacom Shop in the V & A Waterfront on Monday, 4 May 2015 and completed all of the necessary documentation for a new contract and to have my mobile number ported to Vodacom. I was assured that the contract would activated and my number would be ported the next day (Tuesday). After 3 days, my number has still not been ported and I assume that the contract has not been activated. I have been calling the number for the Vodacom Shop (+***) regularly but there is never any answer. Having made the decision to port my number to Vodacom from another service provider, I am utterly underwhelmed by their service, which is quite frankly terrible. Not only did I have to pay a whole lot of hidden costs (e.g. caller line identity, sim activation fees, etc.) to activate the contract, 3 days later and I still don't have a contract! So much for the \gold standard"of smartphone networks."""