SV
Sheila V

1 reviews | Active since Jun 2015

04 Jun 2015, 09:42

Contract still not Activated!!

I Have been Struggling since Monday the 1st June 2015 to get my NEW contract activated ,each time when I contact Vodacom they say they have activated the line and it will be working after 4 hours then it was 24 hours and 4 days LATER and this line is still not activated! This is unacceptable why would one want something new and you cant even use it??! now they keep telling me the system is offline they cant access any information I must YET AGAIN contact them later today!! If this contract is not activated TODAY by 14:00 Vodacom can come and take their contract and I will NEVER have anything by Vodacom again!! This is totally unacceptable!

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Replies (1)
Vodacom
Vodacom's reply01 Jul 2015, 13:33
Official
Hello SheilaVent,

As per our telephonic interaction the matter has been resolved

Regards
Vodacom Consumer Website Team

Best regards,