1 reviews | Active since Jan 2017
Contract SIM card
<p>I am upset of how vodacom has been neglecting to help me for the last two month.</p> <p> </p> <p>i bought Data only to find that my simcard is not working, i can only make and recieve calls but i can not use the internet nor send sms.</p> <p> </p> <p>when i call them they said it is the sim that is not synced. they sync it and have to wait 6 hours still it doesnt work, i went in to stores in gateway, when i arrive they were offline 3 consegative times they were offline, when i went in the 4th time they said i need to do a simswap for all my 3 sim cards and it will cost me R63.00 each, this is totally not acceptable as this was not my fault it all vodacoms systems that arent working.</p> <p> </p> <p>and i would like to be reimbursed for all my datas from last month and this month too, and to top it up Vodacom did not give me my airtime this month.</p> <p>and the previous months they cut me from recieving or making calls meanin what ever airtime i had that time i forfieted, i want it to be reimbursed</p> <p> </p> <p>please answer ASAP</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for bring this incident to my attention which has now been addressed.
Please refer to our consultation pertaining this matter, for resolution and final update.
Kindest regards
Elroy
Best regards,
Thank you for bring this incident to my attention which has now been addressed.
Please refer to our consultation pertaining this matter, for resolution and final update.
Kindest regards
Elroy
Best regards,
Hi,
so you have helped me with my 079 number but i am not having luck with my other 2 numbers, i called in and went to the branch they kept telling me to switch the phone off and on again.
please help me sort out the 2 sims... i need to be able to send smses and be able to use internet on both 082 numbers.
regards,
Hi,
so you have helped me with my 079 number but i am not having luck with my other 2 numbers, i called in and went to the branch they kept telling me to switch the phone off and on again.
please help me sort out the 2 sims... i need to be able to send smses and be able to use internet on both 082 numbers.
regards,
