HF
Henk F

1 reviews | Active since Jul 2016

04 Jul 2016, 14:51

Contract Signed - No Service

<p>Dear Vodacom - Myself and my wife have phoned and called numerous times for assitance on our LTE contracts. We have moved to an area in Paarl (Western Cape) where there is no LTE service. Therefore contracts not valid. Nobody is assisting us on this. We need to cancel the contrcat but you keep on deducting the money. PLease Please assist us urgently</p>

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Replies (1)
Vodacom
Vodacom's reply04 Jul 2016, 17:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team