Contract ****s

My family and I had a contract with Vodacom since May 2022, The end date of the contract of the two devices was May 2025 but Vodacom continued to deduct the full amount even after the contract ended. Apparently we were supposed to cancel the contract during the first weeks of May but who did you share that information with??? If you can call us to try to persuade into taking more devices surely you can call us to inform us that our contract is ending and we should put in the cancellation notice And now that we are only learning about this information today we are told that we will also be paying the full amount this month (That will be two full payments for devices for which the contract has already ended). Vodacom exploits its customers