1 reviews | Active since Jun 2010
Contract request - pathetic service
<p>I took my phone to Samsung for a screen replacement and they requested a copy of my contract before they begin with repairs. I contacted Vodacom to get a copy of the contract, only to be told this would take at least 7 days!!!!<br />This a contract I am paying (ALOT) for every month - the least they can do is provide a copy of the paperwork on request.<br />Team leader at customer servicee was zero help - thanks for nothing SIMPHOWE ZULU!!!!!!!</p> <p> </p> <p>Another reason to cancel this useless contract!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
Good day,
As per our e-mail communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Best regards,
