JW
Johann W

1 reviews | Active since Jan 2015

03 Jun 2017, 10:33

Contract renewed without my concent- Rewardsco *****

<p>My2GB topup contract has been reinstated by a company called rewardco without any concent. I was under the impresion that the contract has ended more than a year ago so when I went to Vodacom it was suddenly on contract again. This is *****. I want my money back for the last 6 months.</p>

0
Replies (2)
Vodacom
Vodacom's reply03 Jun 2017, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Jun 2017, 10:29
Official

Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team