PB
Penny B

1 reviews | Active since Dec 2018

07 Dec 2021, 08:48

Contract Renewal

Did anyone know that if you decide to renew your Vodacom contract a few months before the contract comes to an end (remember those sms's you receive stating that you can now qualify for an upgrade??) - the remaining time left on the first contract, is then added to your new upgraded contract. They don't mention that to you when you renew the contract when you get that sms

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Replies (1)
Vodacom
Vodacom's reply07 Dec 2021, 09:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team