Contract Renewal

Hi Vodacom,<br> <br> I visited your store today, I was told I have to wait 144min before I would be served. I was then sent to your partner store who proceeded to sit me down and Do nothing... Having waited 20min with no feedback I left!<br> <br> Key question, should I be changing suppliers or do you want my account. As a red customer, I would like to think this will hurt.<br> <br> Paul