Contract renewal

Good Day ,

Hope you can assist me . My contract is due for an upgrade February 2018 and apparently I can only renew October 2017 .

I have been a customer for so long with Vodacom and I am leaving for overseas end of September 2017 and I wanted to renew my contract Because I want a S7. I was told no you cannot renew now .

My question is to you :

1) Is that how customers are treated 2) Look at my business that I have been giving to Vodacom 3) Should I cancel and go with another service provider 4) No , I am not understanding why I cannot renew the contract now 5) I am sure that Vodacom can do something to accommodate me

Razia Khan ********** ********** 11794 Zenith street Ext 13 Lenasia Nedbank Cheque account ID ********** 025088

Please contact me urgently on Razia ********** Looking forward to a positive response .

Regards , Razia Khan