UA
Umme A
1 reviews | Active since Mar 2022
28 Feb 2023, 21:09
Contract RED flexi 70 problem
I need information regarding my new sim contract (RED Flexi 70) Every month debit order goes for my contract but I don't see any airtime coming. This is happened for 2 months already. Getting this contract I was told that my airtime time would accumulate, however no airtime is coming through yet I am paying for it. I am out of the country therefore unable to go in store. However I sent my sister to get help and they refused as I am the account holder. Please assist!
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Vodacom's replyOfficial
01 Mar 2023, 06:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2023, 06:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,