Contract reactivated without consent

If I could leave 0 stars I would.

I cancelled a contract number of mine (the 076 number not my main 082 number), paid the early cancellation fee and received confirmation. Shortly after I received confirmation that the contract had been re instated, called cancellations and no one could give me any reasonable explanations. This happened twice after being assured the number was now converted to prepaid.

Then Jan 2, 2025, 10:27 PM I receive a new quotation to my email for the contract AGAIN. Called the call center and no one is able to assist.

*** Vodacom?

I do not want a call back, I do not want to be contacted. I want you to sort your systems out and stop activating contracts against my name without my consent.

Ive spent several hours on the phone cancelling a contract that I did not ask for.