KS
Keith S
1 reviews | Active since Jan 2014
12 Dec 2015, 11:40
Contract promotion not honoured
I recently signed up for Mychoice 150 on a summer promotion. The promo included a Hauwei p8 lite with a free bluetooth speaker at R230/pm x24 months.<br> <br> I signed up for this contract on the 28th November 2015 at the vodacom store in Port Alfred. I received the phone on the 3rd of December, however I did not receive the bluetooth speaker (as advertised on Vodacom's website) because I was told that the promotion was for November only. Surely your promotion should be honoured because the contract was signed in November and I only received the phone in December due to them not having stock of this particular cellphone at the time. <br>
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Replies (1)Vodacom's replyOfficial
12 Dec 2015, 12:07Hello Fairlane,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply12 Dec 2015, 12:07
Official
Hello Fairlane,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
