KD
Kirsty D

1 reviews | Active since Mar 2011

14 Dec 2015, 13:25

Contract Pricing Reverted to old pricing

My contract with Vodacom recently expired and without agreeing to a new one or notifying me of an increase, Vodacom just simply increased my rate for me. When I called them, an agent advised me that my deal expired and that was the reason. As far as I am aware, I should now be on a month to month on the same rate until such time as I decide on another deal with them as has always been the case instead my contract was reverted to the previous package. <br> <br> Maybe it's time to switch providers.<br>

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Replies (1)
Vodacom
Vodacom's reply14 Dec 2015, 13:53
Official
Hello DunnK,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team