KD
Kirsty D
1 reviews | Active since Mar 2011
14 Dec 2015, 13:25
Contract Pricing Reverted to old pricing
My contract with Vodacom recently expired and without agreeing to a new one or notifying me of an increase, Vodacom just simply increased my rate for me. When I called them, an agent advised me that my deal expired and that was the reason. As far as I am aware, I should now be on a month to month on the same rate until such time as I decide on another deal with them as has always been the case instead my contract was reverted to the previous package. <br> <br> Maybe it's time to switch providers.<br>
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Replies (1)Vodacom's replyOfficial
14 Dec 2015, 13:53Hello DunnK,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply14 Dec 2015, 13:53
Official
Hello DunnK,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
