CB
CHRISTOFFEL B

1 reviews | Active since May 2018

14 May 2018, 16:01

Contract price was increase halfway through the contract.

12 months into my contract my monthly payment was increased. Apparently the reserved themselves the right to increase the price in the fine print. Very *********. Will not renew my contract with Vodacom.

0
Replies (2)
Vodacom
Vodacom's reply14 May 2018, 18:44
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply15 May 2018, 08:43
Official

Dear Christoffel

Kindly be advised feedback has been provided to you via email at ***

Have a pleasant day further!

Regards,

RJ