CONTRACT PREMIUM INCREASE

Item: Vodacom
Rating: 2
Author: EUGINIA K

HAVE TWO CONTRACTS WITH VODACOM THAT TOTAL UP TO 169 PER MONTH AND GOES OFF FROM MY ACCONT ON THE 15 OF EACH MONTH BUT THIS MONTH IT HAVE INCREASE TO R179.50 AND WENT OF ON 9 AND SURPRISING NOONE EVER BOTHER TO CONTACT ME ABOUT ANY CHANGES. AND NEED AN EXPLAINATION OF THE INCREASE AS I HAVE A TWO YEAR FIXED CONTACT WITH VODACOM.<br> <br> CAN SOME ONE WITH ANSWERS FROM VODACOM CA

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Replies (1)

Vodacom's replyOfficial

12 May 2015, 09:01

Hello sindi khanyeza,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Best regards,

Vodacom's reply12 May 2015, 09:01

Official

Best regards,

CONTRACT PREMIUM INCREASE

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