1 reviews | Active since Aug 2012
Contract phones not priced as per the advert
I app**** for a contract phone online (Huawei P8 lite) and i chose the plan for 199. After applying i got an SMS saying my application has been approved but on the web page there was a message saying i do not qualify for the contract deal i selected. I then used their chat service to ask what the issue is and the person i chatted with called me and advise that my profile does not allow me to buy the phone for 199. i need to take the deal for 349. which will give me 350.00 airtime.but that's not what i want. i want the phone for 199 with 110 airtime. I wasted so much time applying for this phone and in the end im told my profile doesn't allow me to take the phone for the price which was advertised. i would understand if i just didn't qualify for the phone completely.so Annoyed
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
Thank you for your posting. We sincerely apologise for the inconvenience you have experienced.
A consultant will make contact with you in due course to assist with your query.
Kind regards,
Vodacom Consumer Website Team
