1 reviews | Active since Apr 2017

05 Dec 2021, 09:51

contract phone with less than 6 months with failures

bad service they delay to repair a contract phone which is having a component failure im going to my 3 week without a phone im so disappointed. they keep escalating the matter but there is no solution. i dont even have a phone to use im missing out on my clients this is way out of hand im gona cancel the contract cz they are really bad.

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Replies (1)
Vodacom
Vodacom's reply06 Dec 2021, 08:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team