dB
danie B

1 reviews | Active since Dec 2011

09 Mar 2017, 16:37

contract phone warrantee

<p>they refuse to reload and repair my LG phone which was an upgrade November 2016. less than 5months old!!! and all because my camera screen is cracked. I wanted a software reload not a camera repair. Now the quote me R2000 for a cover and software reload. they issued me with the poor LG phone. it is a hand device not a porcelain doll in a glass cage</p> <p> </p> <p>rediculous argument!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply10 Mar 2017, 07:15
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team