Contract phone received and paid for but no minutes or data loaded

<p>Picked up a new phone as I was due for an upgrade on Monday the 13/03/2017, paid for the amount required in store. The salesman told me the data (incl. 10 gb once off data) and minutes would load within 24 hours. It is now the 16/03/2017 and I still waiting. I had requested a call back from customer service yesterday and I still waiting for it today so I just thought I should just call since it was taking them a while. When I called customer care, the lady I spoke to was not very friendly to start with and made me hold for about a good 7 minutes only to tell me she can't help me. I am really disappointed with the service and I have been a loyal customer from the very first day I ever owned a mobile phone.</p>