BP
Boitumelo P
1 reviews | Active since Jan 2025
04 Jan 2026, 10:19
Contract phone money added to my bill
Im not happy with their service, i feel ****med, i took a phone on contract for R400 and to my suprise now the bill is R724, when i went to the shop to complain there is something which they added and for me to cancel it they need R850 upfront.
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Vodacom's replyOfficial
04 Jan 2026, 12:05 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2026, 12:05
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team