TM
Tebatso M
1 reviews | Active since Apr 2015
06 Feb 2023, 11:06
Contract phone has speaker issue - no one has called yet
Vodacom *****ing me over again.
I bought a Samsung A33 on contract within the last 2 months. After a few days the phone speaker is not audible while making/taking calls.
I logged a logged a query with customercare on 31 Jan 2023. To this day no one has called me yet they are surely punctual to debit. Please can someone call me to sort out this issue. I'm paying for a faulty phony here.
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Vodacom's replyOfficial
06 Feb 2023, 12:14Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Feb 2023, 12:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team