1 reviews | Active since May 2017

13 Nov 2020, 16:23

Contract phone

I purchased on line. Nd i said to the consultant several times tht i want to keep my number the only thing they need to do is to convert it to contract. Guess what boom they giv me a new number. M so ****ed off cos i wanted to use the phone the following day. Now i hav to wait for 7 to 14 days b4 they can collect.

I needed a new phone so badly to use.

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Replies (1)
Vodacom
Vodacom's reply14 Nov 2020, 13:09
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team