Contract phone
I purchased on line. Nd i said to the consultant several times tht i want to keep my number the only thing they need to do is to convert it to contract. Guess what boom they giv me a new number. M so ****ed off cos i wanted to use the phone the following day. Now i hav to wait for 7 to 14 days b4 they can collect.
I needed a new phone so badly to use.
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Replies (1)Vodacom's replyOfficial
14 Nov 2020, 13:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Nov 2020, 13:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
